Cookie Notice

This Cookie Notice is governed by our Privacy Notice. Compliable uses cookies and similar technologies to recognize you when you visit our Website(s) or login to utilize our Services. It explains what these technologies are and why we use them, as well as your choices for how to control them. Capitalized terms not defined in this Cookie Notice are defined in the Privacy Notice.

Cookies and similar technologies and the processing of personal data

We may process personal information about you when we use cookies or similar technologies, for example, your IP address, username, unique identifier, or an email address may be processed using cookies and similar technologies. Where we do so we will only process your personal information in compliance with our Privacy Notice.

What is a cookie?

A cookie is a piece of data contained in a very small text file that is stored in your browser or elsewhere on your hard drive.

Cookies set by Compliable on the Service are called “first party cookies.” Cookies on the Service set by parties other than Compliable are called “third party cookies.” Third party cookies enable third party features or functionality to be provided on or through the Service (e.g., login, authorization, and analytics).

Why do we use cookies?

We use first party and/or third party cookies on our Service for various purposes such as:

  • to facilitate the operation and functionality of our Service;
  • to improve your experience while using our Service and make navigating around it quicker and easier;
  • to allow us to make a bespoke user experience for you and for us to understand what is useful or of interest to you; and
  • to analyze how our Service is used and how best we can customize it.

What type of cookies does Compliable use and what are they for?

We use the following types of cookies on our Service:

  • Essential Cookies – We use essential cookies to make our Service work. These cookies are strictly necessary to enable core functionality such as security, network management, your cookie preferences, and accessibility. Without them you wouldn’t be able to use basic Service features. You may disable these essential cookies by changing your browser settings, but this will affect how the Service functions.
  • Analytics and Customization Cookies – These cookies collect information that is used to help us understand how our Service is being used or how effective our marketing campaigns are, or to help us customize our Service for you.

Here is a list of the cookies we use on our Service and why:

Name Purpose Expiration Category Who provides the Cookie? First Party or Third Party Cookie
access_token JWT tokens that allows access to backend APIs 15 minutes Essential Compliable First Party
refresh_token Used to request a new access token once it expires. 7 days Essential Compliable First Party
x-jwt-exp This stores the expiration time for the access_token 15 minutes Essential Compliable First Party
_ga These cookies store other randomly generated ids and campaign information about the user. 2 years Analytics Google/Alphabet Third Party

Third-Party Cookies

Some cookies that have been set on our Service are not set on a first party basis by Compliable. These third party service providers may set their own cookies on your web browser. Third party service providers control the Google/Alphabet cookies described above. We do not control the use of these third party cookies as cookies can only be accessed by the third party that originally set them.

What We Do With IP Addresses

When users use our Service, we collect IP addresses to track and analyze information about the devices that are connecting to our systems. For example, we use IP addresses to detect possible attacks to our Services and other malicious activity.

Controlling Cookies and Similar Technologies

You can typically remove and reject cookies from our Service with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Services work for you. If you access the Service from multiple devices, you may need to update your settings on each individual device.

Some web browsers may allow you to enable a do-not-track feature that alerts the websites you visit that you do not want your online activities to be tracked. Our Service may not recognize or react in response to do-not-track signals. At present, no generally accepted standards exist on how companies must respond to do-not-track signals. In the event a final standard is established, we will assess and provide an appropriate response to these signals.

Updates to this Cookie Notice

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies. The date at the bottom of this Cookie Notice indicates when it was last updated.

How to Reach Us

If you have a question about this Cookie Notice, or you would like to contact us about any of your rights mentioned herein, please contact us at You may reach us by mail at Compliable Inc., 651 Garrison Street, Suite 110, Lakewood, CO, USA, 80215.

Last updated January 10, 2024 (updated company address)